Delayed

Aegean Airlines denied boarding compensation

Compensation is due immediately when you are refused boarding against your will — most often because the flight was overbooked — provided you checked in on time with a confirmed reservation. It does not depend on how late you eventually arrived. If you volunteered your seat in exchange for benefits, the fixed compensation does not apply.

Which Aegean Airlines flights are covered

Aegean Airlines is registered in Greece, so it counts as an EU carrier and its flights are covered in both directions.

  • Departing an EU airport: covered by EU261.
  • Departing a UK airport: covered by UK261.
  • Arriving in the EU from outside Europe: covered by EU261, because Aegean Airlines is an EU carrier.
  • Arriving in the UK from outside Europe: covered by UK261, which also protects arrivals on EU carriers.

Worked examples on Aegean Airlines routes

Computed by our rules engine, assuming refused boarding against your will, not re-routed.
RouteDistanceRulesPer passenger
Athens (ATH) → Thessaloniki (SKG)299 kmEU261€250
Athens (ATH) → Paris (CDG)2,109 kmEU261€400
Athens (ATH) → Barcelona (BCN)1,905 kmEU261€400
Athens (ATH) → Rome (FCO)1,086 kmEU261€250

What Aegean Airlines is likely to say — and the answer

  • “You arrived at the gate late” — ask for the recorded gate-closure time.

  • “You volunteered” — only if you actually agreed to give up the seat in exchange for benefits.

  • “Operational reasons” or a “change of aircraft” to a smaller one — still denied boarding against your will.

  • Documentation or safety grounds — legitimate if genuine, but the airline must justify them.

Specific to Aegean Airlines

  • Greece allows five years to claim, which is longer than most passengers assume for a Greek carrier.

  • Their domestic island network runs at very high summer frequency with tight turnarounds, so knock-on delays are common. That is an operational matter, not an extraordinary circumstance.

  • Athens connections onto the islands are usually sold as one booking, which means a missed connection is measured at the island, not at Athens.

  • Aegean generally responds within about five weeks and more constructively than several larger European carriers.

Time limit: Aegean Airlines is based in Greece, where claims run for 5 years from the date of the flight. How that works

Check it free, then send the letter yourself.

If your Aegean Airlines denied boarding appears eligible, the claim letter is £15 flat, with Aegean Airlines’s likely objection answered in advance. You keep 100% of what they pay. If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days.

Aegean Airlines denied boarding: common questions

How much can I claim from Aegean Airlines for a denied boarding?

Between €250 and €600 (or £220 and £520 under UK261) per passenger, depending on distance. The worked examples on this page show the figure for some of Aegean Airlines’s routes.

Aegean Airlines offered me vouchers to give up my seat. Should I take them?

That is your choice, but know what you are trading. If you volunteer, you get whatever you agree with the airline instead of the fixed compensation. If you are refused boarding without volunteering, you are entitled to the full fixed amount immediately, plus re-routing or a refund.

What reasons does Aegean Airlines give for refusing denied boarding claims?

The most common are: You arrived at the gate late; You volunteered; Operational reasons or a change of aircraft to a smaller one; Documentation or safety grounds. Most of these do not hold up against the Regulation or the case law.

How long do I have to make a Aegean Airlines denied boarding claim?

Where Aegean Airlines is based, the limit is 5 years. You can usually also claim in the country your flight departed from or arrived in, which may give you longer.

Other Aegean Airlines claims