easyJet missed connection compensation
Where all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination. If you arrive there 3 hours or more late, compensation is due — even if the first flight was only a little late. Flights bought on separate bookings are treated as separate journeys.
Which easyJet flights are covered
easyJet is a UK airline, so most of its flights are covered in both directions.
- Departing a UK airport: covered by UK261.
- Departing an EU airport: covered by EU261.
- Arriving in the UK from outside Europe: covered by UK261, because easyJet is a UK carrier.
- Arriving in the EU from outside Europe: not covered by EU261, because easyJet is not an EU carrier — though a UK departure on the same trip is.
Worked examples on easyJet routes
| Route | Distance | Rules | Per passenger |
|---|---|---|---|
| London (LGW) → London (LTN) | 82 km | UK261 | £220 |
| London (LGW) → Bristol (BRS) | 178 km | UK261 | £220 |
| London (LGW) → Manchester (MAN) | 283 km | UK261 | £220 |
| London (LGW) → Paris (CDG) | 308 km | UK261 | £220 |
What easyJet is likely to say — and the answer
“The first flight was only 40 minutes late” — irrelevant on a single booking; the delay is measured at the end.
“You booked the flights separately” — genuinely fatal if true. Check your booking reference.
“The connection was operated by our partner” — the operating carrier of the delayed flight is who you claim from.
“Minimum connection time” arguments — if they sold you the connection, they accepted it as viable.
Specific to easyJet
easyJet processes straightforward delay claims comparatively quickly, often inside three weeks, and generally pays without argument once the arrival delay is established.
Their group operates through separate companies — easyJet UK, easyJet Europe (Austrian-registered) and easyJet Switzerland. Which one operated your flight can change whether UK261 or EU261 applies. The operating company is on your booking confirmation.
A common rejection is that the delay was caused by a knock-on from an earlier rotation. Ask them to identify the original disruption and to show why the schedule could not absorb it.
CEDR handles their alternative dispute resolution. Do not go to CEDR before you have a final response or eight weeks of silence, because they will bounce it back.
Time limit: easyJet is based in United Kingdom, where claims run for 6 years from the date of the flight. How that works
Check it free, then send the letter yourself.
If your easyJet missed connection appears eligible, the claim letter is £15 flat, with easyJet’s likely objection answered in advance. You keep 100% of what they pay. If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days.
easyJet missed connection: common questions
How much can I claim from easyJet for a missed connection?
Between €250 and €600 (or £220 and £520 under UK261) per passenger, depending on distance. The worked examples on this page show the figure for some of easyJet’s routes.
I missed my connection with easyJet. Which flight do I claim for?
If all the flights were on one booking, you claim for the journey as a whole, measured at your final destination, from the airline that operated the delayed flight. The distance used is the full distance from your first departure airport to your final destination.
What reasons does easyJet give for refusing missed connection claims?
The most common are: The first flight was only 40 minutes late; You booked the flights separately; The connection was operated by our partner; Minimum connection time arguments. Most of these do not hold up against the Regulation or the case law.
How long do I have to make a easyJet missed connection claim?
Where easyJet is based, the limit is 6 years. You can usually also claim in the country your flight departed from or arrived in, which may give you longer.
Other easyJet claims
- easyJet: delayCompensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time.
- easyJet: cancellationCompensation is due unless you were told at least 14 days before departure, or were told later but re-routed on a flight that fell inside the timing windows set by Article 5(1)(c).
- easyJet: denied boardingCompensation is due immediately when you are refused boarding against your will — most often because the flight was overbooked — provided you checked in on time with a confirmed reservation.
- easyJet: missed connectionWhere all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination.